Shipping:
Our standard business days for order processing & shipping are Monday through Friday.
All non-personalized orders will be scheduled for shipment in 2-3 business days, excluding holidays. Orders placed after 11 AM PST on Fridays may not be processed for shipping until the following Monday morning. Once your order has been processed for shipment, you will receive an automated shipping notification with your tracking information.
For personalized orders, there is a one-week processing time to personalize your order. Once your order has been processed, it will be shipped and should arrive to you in 4-7 business days.
Returns:
If you are not 100% satisfied with your BOLDE purchase, you can return your order to our warehouse for a refund or exchange within 35 days of shipment.
There is a flat $5 return fee for returns & exchanges unless the item presents a quality issue. We will provide you with a digital Prepaid USPS label that will need to be printed.
For orders with a multi-item discount, if partial returns or refunds are requested, the refund will only be applied to the lower-priced item. An example of this is a 'Buy One, Get One X% Off' deal where the lesser of the two priced items is the amount refunded.
You can view our full Return Policy below and begin your return or exchange below.