FAQ

Have a question or need clarification? We're here to assist.
Please review the FAQ below or contact us.

What makes BOLDE Bottle unique?

Traditional plastic shakers lack durability and are prone to absorbing odors, which leaves a foul smell behind. BOLDE Bottle is the first premium shaker bottle of its kind to offer complete 304 Pro Grade Stainless Steel odor protection in the bottle, mixer, and lid. The contents of your drink only come into contact with hygienic kitchen grade materials and will not be prone to odor retention or flavor residue. Other unique features include BOLDE’s Silent System Mixer, Hygienic Spout Shield, and Integrated Storage.

Is BOLDE Bottle available outside of the US?

At this time, BOLDE Bottle is only available for purchase in the US, UK, and Canada. If you are located outside of these countries, join our mailing list for updates on when BOLDE Bottle is available in your country.

What’s included with my purchase of a BOLDE Bottle?

The purchase of each BOLDE Bottle comes complete with 1 main body, 1 lid, and 1 bottom storage compartment. Accessories are sold separately.

What colors are available?

BOLDE Bottle is currently available in 3 colors: Black, White, and Blue.

BOLDE Bottle Accessories are currently available in Dark Gray.

30 Day BOLDE Guarantee

We stand behind our bottle. We put years of sweat labor and love into crafting a shaker built to perform. If you are not satisfied with your bottle purchase, we welcome you to return the bottle within 30 days of your initial purchase for a full refund to your original payment method. That’s the BOLDE Guarantee.

How is BOLDE Bottle's insulation measured?

It’s simple. We fill a BOLDE Bottle with ice and place it on the counter in a constant 70F degree room setting to see how long it takes for all ice to melt.

After conducting multiple tests using this method, we've checked back after 36 hours and found ice still in the bottle.

Results can vary depending on climate.

How does your Lifetime Warranty work?

BOLDE Bottle's Lifetime Warranty guarantees that the product purchased is free from manufacturing defects and will function as intended for the life of the porduct. In the event that replacement parts are needed, they are included in Your Lifetime Warranty.

This warranty does not cover scratches, dents, chips and/or scrapes to the interior or exterior of the bottle; damages caused by accident, abuse, neglect, shock; improper use or storage of the product; unauthorized modifications or repairs.

Can I put my BOLDE Bottle in the dishwasher?

BOLDE Bottle's lid, mixer, and main bottle are dishwasher safe! To ensure longesvity, we recommend separately placing these pieces on the top rack only and using low heat or air dry setting. You may also remove them after a dishwashing cycle to place them out for air drying.

However, we do not recommend running the bottom compartment through the dishwasher. This piece should be hand washed only with warm soapy water.

What makes BOLDE Bottle easier to clean than other shakers?

Knowing washing can be a challenge, we designed BOLDE bottle to be easy to care for and clean.

100% Stainless Steel —Sometimes we can’t wash out our bottle right away, leaving residue in the bottle that does not 👃 pleasant. We tested over 10 different materials and found stainless steel to be the only material that does not retain bacteria, odor, or flavor residue after washing.

Mixer — Fully removable to easily wash and clean between gaps.

Bottle — The width of the bottle is designed to accommodate most hand sizes for easy hand washing or running through the dishwasher.

Bottom Compartment — The bottom compartment is hand wash only.

Drying your Bottle

While odors won’t cling to any stainless steel pieces, we have found that if you completely seal the bottle immediately after cleaning, the bottle can trap in moisture and residue that can cause a smell when not allowed to dry properly. The best tip here is to:

Open the drinking cap after washing and place the lid and bottle out to air dry separately.

Remove Odor from Silicone Components

With all-stainless-steel drinking surfaces to prevent odor build up, there are two small exceptions to this rule: the silicone cap and lid seal (o ring/gasket).

These exposure points are small, however, since the seals are directly exposed to supplement mixtures, it’s possible they may build up odor over time.

If you find you aren’t able to rid these smells through conventional cleaning methods, we have a simple & effective solution for you.

Throw your seals in the oven! Place them on a baking sheet into the oven at 350F degrees. These pieces are kitchen-grade silicone and are made to easily withstand high temperatures.

Shipping

Free US shipping is valid on all 2+ Bottle orders. This offer will be automatically applied at checkout. If you have any questions, you can view our full shipping policy.

Return Policy

Returns are accepted within 30 days of your original delivery date. If you would like to return an item for a refund, please email a request with your original order number in the subject line to returns@boldebottle.com.

Returns and refunds will not be accepted for used items. BOLDE will only cover the shipping fees for the return of an item presenting a quality issue. If you have any questions, you can view our full return policy.

Where is my order?

After completing your purchase, you will receive an order confirmation email to the inbox of the email address provided during checkout. Once your order has shipped, you will receive an additional email including your updated order status and tracking information. SMS text message updates (if applicable) will also be sent to the phone number provided during checkout if you’ve opted in to receive them.

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